Add them fast—or let them self check-in.
Staff can add a customer directly, while QR and kiosk options give the business a lighter self-service path when it makes sense.
Turnli for service businesses
Keep walk-ins moving.
Keep the front desk clear.
Run a live customer queue for salons, repair counters, pet care, walk-in services, and other busy front desks. Organize services and stations, offer QR or kiosk check-in, and give each customer a private status page without making them download an app.
Live customer queueServices + stationsNo customer account required
Flow · TurnliLive
FRONT DESKLive customer queue
WAITING6SMART WAIT~14mREADY2
#CustomerWaitStatus
1AveryHaircut2mReady
2JordanWalk-in service8mWaiting
3CaseyRepair intake14mWaiting
4RileyPickup19mWaiting
From arrival to service
Give every walk-in a place in the flow.
Turnli keeps the customer, service, wait context, and next action together so the front desk can spend less time answering “am I next?” and more time moving work forward.
Let customers wait without hovering.
Private browser status gives them position and wait context while the team keeps the operational view at the front desk.
Move them to the right next step.
Mark the customer ready, move into service, and keep the visit tied to the same queue history instead of starting over.
Service toolkit
Queue management that speaks the language of the front desk.
Service Business mode stays focused on customers, services, and stations instead of adding restaurant-specific floor controls to a workflow that does not need them.
Live customer queue
Keep customer name, selected service, wait time, and current status in one workspace built for a real walk-in line.
Services
Organize the types of work customers are waiting for so the queue has useful context.
Stations
Keep service capacity and operational handoffs closer to the live queue.
QR + kiosk check-in
Offer a simple browser or on-site check-in path without asking customers to install an app.
Private customer status
Position, wait information, and next-step guidance stay on a customer-specific page.
Built around your services
A queue that can stay simple—or carry more context.
Not every line works the same way. Turnli lets a service business keep the customer queue straightforward while still tying visits to the service or operating station that matters.
✓Customer-first queue terminology✓Service context without restaurant-only controls✓QR, kiosk, and staff-added arrivals✓Private status plus shared public surfaces
S1Open
S2Busy
S3Turnover
S4Busy
S5Open
S6Busy
NEXT CUSTOMERAvery · Haircut
Built for the real front desk
A lightweight customer experience with serious operations behind it.
Public joining stays simple while staff controls, role-aware access, realtime state, and reconnect behavior stay on the operational side of the product.
Joining and private status can work directly in the browser.
Business controls stay separate from customer-facing surfaces.
Public surfaces avoid exposing the full operational workspace.
Live views are designed to recover state after sleep or reconnect.
Try the front desk
See the service-business flow before you set anything up.
Open a demo with a live customer queue, services, and front-desk actions already loaded—or start with Turnli Free.