Do guests need the Turnli app?
No. Public join, reservation, and private status experiences are browser-based.
Turnli for restaurants
Run the wait. Seat the room. Keep the shift moving.
Reservations, walk-ins, arrivals, seating, guest updates, and manager attention stay connected so the host team can run the room without jumping between disconnected tools.
Restaurant live viewHost stand at a glanceWaiting8parties
Ready2parties
Open tables6available
Live queueNext up
4MartinezParty of 4 · 18 minWaiting
2LeeParty of 2 · checked inReady
5PatelParty of 5 · 24 minWaiting
Floor pulseNow
Table 12Seated · 42 minActive
Table 18Clearing · 5 minTurn
Table 21Open nowOpen
Reservations Queue Floor Today
ReservationsDemand and arrival context
Live queueWalk-ins and readiness
FloorSeating and table flow
Guest updatesPrivate status and communication
A real operating day
From pre-shift demand to the last table turn.
Each step stays connected so the host can move from demand to arrival to seating without losing the party’s context.
Before open
Set rules
Review reservations, queue settings, floor readiness, and the day’s operating context.
Turnli operating stage01 / 08
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Before openSet rules
Connected contextTurnli workspace
Reservations
See demand
Bookings remain owned by Reservations while becoming visible to the broader shift.
Turnli operating stage02 / 08
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ReservationsSee demand
Connected contextTurnli workspace
Walk-ins
Add parties
Queue owns the live wait, party order, readiness, and return state.
Turnli operating stage03 / 08
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Walk-insAdd parties
Connected contextTurnli workspace
Arrival
Recognize guests
Arrival attaches to the right reservation or queue context instead of creating a disconnected record.
Turnli operating stage04 / 08
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ArrivalRecognize guests
Connected contextTurnli workspace
Seating
Move to Floor
Floor owns table state and seating decisions.
Turnli operating stage05 / 08
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SeatingMove to Floor
Connected contextTurnli workspace
Table flow
Track capacity
Open, seated, and turning tables inform—not replace—the host decision.
Turnli operating stage06 / 08
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Table flowTrack capacity
Connected contextTurnli workspace
Communication
Keep guests updated
Customer status and messages stay separate from internal operations.
Turnli operating stage07 / 08
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CommunicationKeep guests updated
Connected contextTurnli workspace
Command
Handle exceptions
Today surfaces what matters and routes back to Reservations, Queue, or Floor.
Turnli operating stage08 / 08
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CommandHandle exceptions
Connected contextTurnli workspace
Clear ownership
The host team sees one connected operating picture.
Reservations, Queue, and Floor stay connected while each screen remains focused on the job the team is doing there.
Turnli workspace
Reservations
Bookings, arrival context, reservation lifecycle
Turnli workspace
Queue
Wait order, readiness, return state
Turnli workspace
Floor
Tables, seating, floor state
Customer experience
Guests see the updates they need—not your internal floor operation.
Private status and communication keep people informed while internal capacity, notes, resources, and management controls remain staff-only.
Public
Business page + join/reserve
Enough information to begin the journey without exposing operational internals.
Private
Customer status
Place, time, and updates are tied to the customer’s own ticket or reservation context.
Team
Visit Context
Staff can understand the connected history without creating a second mutation owner.
Operational command
Put the next issue in front of the manager.
Today surfaces wait pressure, arrival issues, capacity signals, and failures so managers can quickly open the part of Turnli that needs attention.
LiveReconnectingCachedDegraded
Before you try it
Common restaurant questions.
See the workflow in the demo, then choose the plan that matches how much operating depth the host team needs.
Can we run a restaurant queue without digital Floor?
Yes. The restaurant queue can operate without turning on digital table assignment; Floor can be used when the workflow needs it.
Do reservations connect to arrival and seating?
When the applicable reservation and Floor capabilities are available, Turnli carries booking and arrival context into the host workflow instead of creating a separate list.
Can we start on Free?
Yes. Free is a smaller complete Turnli product. Plus and Pro add deeper operating systems as the business needs them.
Explore the product
Go deeper into the workflows behind this operating model.
These capability pages explain the product behavior and boundaries in more detail.