Restaurant capability

Bring reservations and the floor into one host workflow.

Turnli connects the booking the guest made with what the room can actually do now—arrival, assignment, table readiness, seating, and the next host decision.

Host workflow

Planned arrival meets live capacity.

Reservations stay reservations. Floor stays Floor. The handoff carries the exact booking and table context between them.

BeforeExpected arrivals
NowTable readiness
NextHost review
ConnectedExact customer and workflow handoffs
TruthfulLive, stale and fallback states stay distinct
PrivateGuest and staff context stay separated
Plan-awareAvailability follows real entitlements
What this capability owns

Built around the operational job, not a feature checklist.

Turnli keeps the system responsible for the work as the authoritative place to act, while related screens carry the exact context into the handoff.

Reservations

Reservations

Keep confirmed, arrived, late, and upcoming bookings in the canonical reservation workflow.

Arrivals

Arrivals

Hand an arrived reservation into Floor without creating a duplicate walk-in record.

Table fit

Table fit

Review assignment and table readiness with the reservation or waiting party still attached.

Turn context

Turn context

Use live elapsed time and, when entitled, confidence-aware historical turn context as planning guidance—not a guest deadline.

How the flow works

One customer journey. Clear steps.

The specific workflow changes by business type, but the operating principle stays the same: preserve intent, preserve context, and hand off deliberately.

01

Plan

See expected arrivals and reservation pressure.

02

Arrive

Mark the booking arrived and keep the exact reservation in focus.

03

Assign

Choose the table when one has not already been assigned.

04

Seat

Seat through Floor with the booking and table handoff intact.

Product guardrails

Useful without pretending to know more than the system knows.

These boundaries are part of the product behavior, not just marketing language.

Guardrail

No auto-clearing

Historical timing never automatically clears a seated table or pressures a guest to leave.

Guardrail

Canonical ownership

Reservation changes remain in Reservations; table state remains in Floor.

Guardrail

Entitlement-safe

Advanced operating intelligence appears only when the workspace is actually entitled to it.

Buyer questions

What businesses usually need to know.

Availability and exact workflows can differ by plan and business type. The working demos are the fastest way to evaluate the current product behavior.

Can Turnli handle walk-ins and reservations together?

Yes. They remain distinct records, but the host workflow can review live queue pressure and reservation arrivals together so the team can make one operating decision.

Does Floor predict exactly when a table will open?

No. Turnli can show elapsed time and, on eligible plans, confidence-aware historical turn windows. Those are planning signals rather than guaranteed availability times.

Can a reservation be seated without a table assignment?

The host can review the arrived reservation, assign an appropriate table, and then seat it through the connected Floor workflow.

Keep evaluating

See how this capability connects to the rest of Turnli.

Turnli is designed as one operating system, so the highest-value proof is how the handoffs behave together.

Try Turnli

See the workflow before creating a workspace.

Open the browser-local demo, then start with the Free plan when you are ready to create a real workspace.