Know what needs attention.
See operational pressure, source health, unresolved work, and the next workflow that needs review.
Turnli product
One operating system for the customer journey.
Turnli connects the moments between arrival, waiting, reservations, seating or service, guest updates, completion, and manager attention—without forcing every business into the same workflow.
What stays connected
The customer moves. The context moves with them.
Queue state, reservation context, resource readiness, guest communication, visit history, and the manager’s next action stay connected while each operating screen remains focused.
ArriveJoin + reserve
OperateQueue + work
CompleteHistory + insight
Front doorOnline join, reservation and staff check-in
Live operationQueue, Floor or service-work handoffs
Guest layerPrivate status and transactional updates
Manager layerToday, attention and operating context
Core operating surfaces
Each screen owns a job. Turnli keeps the handoffs connected.
The goal is not one giant dashboard. The goal is one product where staff can move between jobs without losing the customer or the operational context.
Run waiting and readiness.
Keep order, quoted wait, called/ready state, return windows, and staff actions in one live queue.
Reservations + Floor.
Connect booking and arrival context with table readiness, seating, turn state, and host review.
Stations + active work.
Move a customer from waiting to called, assigned, in service, and complete without losing intent.
Explore by capability
Go deeper into the systems that run the customer journey.
Each capability page explains the workflow, product boundaries, buyer questions, and how it connects to the rest of Turnli.
01
Waitlist & Queue
Arrival, quoted waits, readiness, return context, and exact handoffs.
Explore Queue →02Reservations & Floor
Expected arrivals, table readiness, assignment, seating, and host review.
Explore Floor →03Guest Communications
Private status, transactional updates, consent, and delivery health.
Explore communications →04Operations Intelligence
Action Center, source health, historical context, reporting, and automation.
Explore intelligence →Customer-facing journey
Keep guests informed without exposing the operation behind the counter.
Turnli separates the private customer journey from team-only capacity, notes, assignments, and management controls.
Business page, join and reserve
Give customers a clear way to begin the journey online or let staff check them in directly.
Give each customer their own view
Status links can show the information that belongs to that customer without publishing the internal queue or floor.
Send operational updates
Transactional messages can keep customers informed while consent, suppression, and delivery state remain explicit.
Operational depth
Go beyond the live line when the operation needs more.
Availability varies by plan and business type. Turnli removes unavailable modules from routine work instead of filling the product with disabled premium controls.
Carry forward useful visit context.
Understand prior visits and connected customer context without turning guest records into a separate operating system.
See operating patterns.
Review real activity and performance signals rather than decorative analytics.
Surface useful operating context.
Use real workload, timing, and historical context where available, with confidence and fallback states kept clear.
Reduce repetitive follow-up.
Trigger operational actions from real Turnli events and conditions while the owning workflow remains authoritative.
Two operating models
Restaurant and service workflows share a foundation—not a forced template.
Use the same Turnli principles with the operating surfaces that match the business.
Waitlist, reservations and Floor
Connect arrivals, live wait, reservation pressure, table readiness, seating, guest updates, and host attention.
Explore restaurants →Queue, stations and active work
Connect service intent, waiting, assignments, workload, customer updates, completion, and front-desk attention.
Explore service businesses →Try the workflow before signup
Open a browser-local demo and move sample customers through the actual Turnli operating model.
Choose a demo →Trust by design
Operational truth should stay clear.
Turnli is designed to separate customer-facing information from team-only context and to say when data is live, refreshing, cached, degraded, or unavailable.
No fake live data.
Marketing examples are labeled, and product health states are intentionally distinct.
Private customer views.
Guests see their own status while internal notes, capacity, and management controls remain inside the workspace.
Permissions stay authoritative.
Client UI does not replace server-side plan, account, or administrative authorization.
No guest app required.
Core public join and status experiences are browser-based so the customer can move through the journey without installing Turnli.
See the product move
Start with a working flow, not a slideshow.
Open the Restaurant or Service Business demo, then carry the same business type into workspace creation when you are ready.